Sequential Emailing allows users to send a large quantity of emails to a wide audience using multiple sender IDs. This approach helps...

For effective management and searching of your contacts. Cheerio has introduced filters and here is how you can use them. Step 1: Log in...

Creating and managing the custom contact attributes is very simple. You can create custom up to 50 contact attributes based on plan...

Prerequisites 1. Google form with all the information you want to collect. 2. Pabbly workflow 3. Cheerio Workflow Here is a video...

Our platform has a complete library of industry-proven templates that are quick & simple to use. Below are the steps to use these...

Workflows are the automation feature within the Cheerio platform that helps you to set your repetitive tasks on automation using nodes...

On Cheerio, you can now create drip campaigns across WhatsApp and Email using the "campaign sent" node in workflows. Remember that you...

Custom attributes are nothing but the additional information of your contacts. For example, you upload a CSV with your customer data...

If you have opted for Cheerio's lifetime plan and you have your business outside of India, then you can subscribe for extra add-ons to...

If you're any user outside of the India. You will see a wallet on your Cheerio dashboard. To use it first you have to top up or add money...

To start a new WhatsApp conversation as a business you have to send a template message to a customer. If the customer responds to your...

On Cheerio, you can create canned responses in Team Inbox to quickly access long messages, Messages with buttons, Templates, Documents &...

1. Understanding Keywords Keywords trigger specific actions when they match a customer's reply on WhatsApp. A keyword can be a single...

First response time (FRT) is the number of minutes or hours passed from the time a customer first submits their case and a contact center...

Overview The overview section displays a total count of some important metrics for admins and dashboard viewers to get a quick view of...

Overview The overview section displays a total count of some important metrics for admins and dashboard viewers to get a quick view of...

Pre-requisites to set up an SMS channel on Cheerio. You can find the following details on your DLT portal. 1. DLT Registration ID 2. URN/...

AI is all around the world now, and so is Cheerio's AI which is curated for templates generated for WhatsApp, SMS, and Email marketing...

Keyword is a feature we have developed on the Cheerio platform to help businesses in their targeted marketing & WhatsApp journeys. Using...

After launching a campaign, The next step is to take care of your customer's replies, queries, and inquiries and Cheerio helps you with...